With presidential debates and election season in full swing, there is no wonder that the topic of building trust and rapport with audiences is in the spotlight. Regardless of your political affiliation, one underlying truth is evident: great communicators are able to draw audiences in...
Does this sound familiar? Michael took the stage in front of a crowd of business executives. He was presenting the findings of a recent customer engagement survey. Before he was even 5 minutes into his presentation, he noticed the audience was distracted. Some were on their...
The most effective business communicators have a special quality that enables them to bring impactful messages to any audience. It is the power of the pause. Understanding that what you say and how you say it are just as important as when you say it,...
The quarterly department meeting is today. Rebecca prepared all of the documents to give to the Board. She knows her department’s goals, has the rundown of their quarterly revenues, and even has the projected profits for the quarter - but there’s only one problem! She...
With business communications reaching far beyond state and country boundaries, virtual meetings are a must to connect with coworkers, clients, and key stakeholders. Despite the growing frequency of virtual meetings and conference calls, their effectiveness is quite dismal. Recent surveys have revealed that over 70%...