Our world is becoming more global and thus, more virtual. Technology, as they say, can be a blessing and a curse, especially when it comes to communication. Communicating over the phone, for example, provides us with fewer tools to connect with our audience and make...
Here’s a 21st-century leadership challenge… long-distance leadership. Overnight the patterns and routines of your traditional leadership, communication style, and influencing tendencies are turned upside down. It quickly becomes apparent the most powerful channel for building connections and influencing changes when you cannot actually “be” with...
What you actually say when you communicate begins long before you open your mouth, and continues after you’ve finished speaking. The human face is extremely expressive - able to communicate countless emotions without saying a word. And unlike some forms of nonverbal communication, the emotions...
Facial expressions and non-verbal behaviors are among the most critical and easily perceived aspects of our communication. The topic has such depth that our Speakeasy faculty could lead a multi-day seminar on the subject alone. Before we share our learning's on how emotions affect the...
When Aristotle called us “social animals” a couple of millennia ago, it was easy enough for him to say. After all, he didn’t work in a cubicle, he didn't have to juggle work life balance and he certainly didn’t have quotas to meet. Today’s “go-go-go”...